How to Perform a Powerwash on a Chromebook
- Press Esc + Refresh key (circled arrow) + Power together.
- A yellow exclamation point (!) is displayed.
- Press Ctrl + D to begin dev mode. Press Enter.
- When the transition completes, press the spacebar, then press Enter to return to verified mode.
- This will wipe all local data and restart your Chromebook.
- When the Chromebook restarts choose the "Powerwash" SSID to re-enroll the device
If you have any issues completing these steps, please submit a ticket for assistance.